|
| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Satisfaction Survey page.
| |
|
|
"We have never had so much fun and felt so much a part of a family as we did when we purchased our Road King in December 2010. Dennis Clark was easy going and very informative throughout the entire process and my wife thinks Shana Palermo in motorclothes made my wife happy by taking the time to explain helmets, hair and hair wraps. Debi Meyers made the whole process fluid and completed all of our paperwork in record time. She even gave us a brief history of Harley Davidson. Very knowledgeable and very nice lady. Ricky Bolen was a wealth of information helping to get my manuals ordered for future maintenance and Crystal really answered all of our questions during the pre-flight check. Thank you everyone for such a great experience. We know where to go when we want to feel surrounded by family and friends. Yorktown you rock!"
|
|
By: Richard and Debra Virginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Teresa Cox was awesome to work with on the purchase of my new Ultra Limited, as well as the entire crew dealing with parts, accessories, finance and service. This is my fifth Harley purchase, and the first time at HRHD, and by far the best experience ever in buying a bike... Thanks Teresa and crew!"
|
|
By: Jeffrey Williamsburg, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I've been a satified customer since July 07 when I got my first Harley (07 Electra GLide Classic). I purchased the lifetime maintenance and have been very happy with all aspects of HRHD. I have recommended you guys to anyone looking for a bike. Great people, great service. I live 40 miles away but am always happy to make the trip, whether it's for service or another piece of chrome."
|
|
By: Dennis Chesapeake, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I purchased a 2012 FXDWG from HRHD while I was deployed aboard the USS George H.W. Bush through the Navy Exchange New Vehicle Program. Kevin and Paige were wonderful at keeping me informed of everything that was happening with the bike and gave me opportunities to pre-order accessories before I got back to the states. When I got home from deployment, Mary Ann and Tommy seemed even more thrilled at presenting my two wheeled retirement gift to me than I was to receive it!
You guys are awesome!
Thanks!
Robert "Robin" Feathers"
|
|
By: Robert Hampton, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Thx to Sandi and the Techs that took care of us Oct 13, the 1st day of our trip and bike wouldn't start. Took us right away, got us going in an hour at no charge. Great! Had some other non-bike issues, which we shared with Sandi while there. She was very sympathetic. A full week later, she called my cell to follow up on how bike was running, ask about our other issue, and generally to find out how our trip was going. EXTRAORDINARY."
|
|
By: William Palm Bay, FL
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"I can't thank Teresa enough she worked with me for over a week from emails to phone calls... Always there to answer my questions find what I wanted etc. What an awesome person she is and Chad I can't thank him enough for pulling together a great deal! "
|
|
By: Anonymous VIRGINIA BEACH, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Excellent sales and service, couldn't be happier. Thanks again! "
|
|
By: Anonymous Newport News, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Just wanted to express my thanks to the service department. Breaking down on the road is a real bummer but the great people in the service department were outstanding . It made me pround to be Harley Owner. My thanks to all."
|
|
By: Ricky Mechanicsville, MD
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"Thanks Jason for all your help. "
|
|
By: Arthur Newport News , VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
|
|
|
|
|
"Teresa is TOP NOTCH!! Very friendly, made the entire experience a complete pleasure. My First Harley Davidson!!! Hands down, one the best purchases of my life! Thanks again!!!!!!"
|
|
By: Jim NEWPORT NEWS, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I would like to recognize Jason Peters, he did a fantastic job with the sale of my Harley and not only that he went the extra mile the next day with a few details I had with the bike!!
Justin Muniz :)
See you guys soon!"
|
|
By: Justino Cape Charles, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"My sales man Jason was the best honest knowledgeable and caring,when I go in there I am treated like family and loved being called by name when entering the store. I highly recommend them for all your Harley needs."
|
|
By: Kevin L Saluda, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I purchased my Road King from HRHD and I can't be more happier, my sales person, Teresa was the best, she answered all my questions and was very helpful."
|
|
By: Thomas Quinby, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"We were on vacation in Williamsburg, VA. We stopped in Revolutionary Harley to buy a couple of tshirts. We ended up buying 6 !!! The young lady that waited on us was great!! Thank you very much!!!"
|
|
By: Laurie Salladasburg, PA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"I have never had a more pleasurable buying expirience in my 30+ years of buying vehicles, I have to give a big thanks and Kudos to Buckey, Doug, Charlie, Cal, Taylor aand Becky. You guys rock, and I thought customer service was a thing of the past. You guys are livin' proof its alive and well at Southside HD. Thanks for all you did and do on a daily basis. "
|
|
By: Brian Va. Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"You guys are the best."
|
|
By: Carl williamsburg, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Very good deals and great crew at Southside Harley.
Duck and Becky are really great for your team
and Charlie H. is also a great parts guy."
|
|
By: Joseph Virginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Hampton Roads Harley Davidson provides an almost-family atmosphere for the total rider experience. From shopping for a bike to accessorizing and service, the experience is made fun, exciting and fulfulling by the people. Mary's leadership and continued support of her customers long after the initial sale brings them back and keeps them invested in riding. That's why you'll hear employees and customers alike shouting, "Mary Rocks!" at our many H.O.G. events."
|
|
By: Becky Lanexa, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"What an awesome experience!!!! "Duck" Bolden in sales, Tracey Bannon in Finance, Joe Long in parts, Danny the manager & the ladies in clothing everyone was absolutely super. Any kind of purchasing experience should be this easy and stress free, absolutely outstanding group of people. Everyone was always polite and happy to be doing what they were doing.
I will definitely be a repeat customer!!!
Keep up the great work!!"
|
|
By: Anthony Virginia Beach , VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"The internet application was fast easy and I got a call the next day with the approval. My sales person Doug was great and able to get the parts installed for me and delivered all in one day. Becky got my finances done quick and easy and explained everything to me. And let's not forget Joe and Taylor getting me the parts and riding gear to make the bike sound and look the way I wanted."
|
|
By: Jason virginia beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Hampton and South Side are by far the best HD dealers i have delt with. "
|
|
By: Randy Hampton, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I have purchased 2 Sportsters, a Superglide, Low Rider, Deuce, and 2 Ultras from HRHD. If I were to buy another bike it would from them. I get all my parts and service there as well. I have never had a bad experience. I did the passport run all over the state last year and did not find a dealership that compared."
|
|
By: John Hampton, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Purchase of a brand new 2011 Street Glide was a totaly awesome experience! From sales, thanks Debi, to F&I, thanks Paige, to service, thanks Cliff, and of course the dealership, thanks Mary. You all "ROCK". Sincerly, Lee"
|
|
By: Lee Mathews, WV
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Donna and I were in to pick up my license plates for my recent purchase of a 2011 FLHT103. The "bug" bit Donna and the rest is history. We left after keeping Chad, Paige, and Debi an hour and a half late to finalize the deal on Donna's 1200R. It was another truly awesome experience for us. Thank you to all of the staff of HRHD for your continued support, encouragement, and knowledge to keep our dream surreal. We look foreward to each and every 40 mile trip to your great dealership. WOW !! Lee & Donna"
|
|
By: Lee & Donna Mathews, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"The best buying experience I have ever had. Tracey Bannon, Bucky Acklen, and Doug Hollowell stayed after normal business hours while missing prior engagements to make sure that I had a pleasant buying experience. I will let all my friends and family know that Southside Harley Davidson is a go to dealership.
Thank you,
Jason Egnotovich
"
|
|
By: Jason Portsmouth, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"I bought an older ultra Classic and needed to find a place I could count on for service, parts, and accessories. HRHD is that place. The service department treats me as well as if i had bought my bike there. The parts and accessories staff are always helpful whether it's a $300 replacement seat, a $15 HD baby bib, or a $1.99 bolt. I enjoy browing HRHD as well and the last time took my wife. She was totally awestruck by the Harley trike. Hmmm, maybe I should capitlaize on that :) I will, but later on. for now, the UC is perfect and all the better with the painted inner fairing and other work I had done recently at HRHD."
|
|
By: Greg Newport News, WA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"You guys rock."
|
|
By: NOEL SOUTH MILLS, NC
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I went to Bayside Harley because I know Maurice from a long time ago, but was totally turned off by their staff's lack of customer service. I would probably have bought my bike there but no one seemed interested in selling me one!!
I had never been in Southside before and I was immediately treated like a long lost friend -- or more like a member of the family! People make the difference and the staff at Southside are, without exception the best!
Keep up the good work!"
|
|
By: Anonymous Virginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Visiting the dealership in Yorktown is always a good experience. The staff is very friendly and polite. And always has time to listen to me talk about my dream to finally own a Harley Davidson. And I do plan on purchasing my H.D. from Hampton Roads H.D. Yorktown. And hope to be able to call the staff friends. "
|
|
By: Brian Hampton, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"My Wife and I recently purchased a 2011 Heritage Softail and we absolutely love it! Our whole experience was fantastic! everyone involved from Doug in sales all the way through to Becky and then onto Service was fantastic! We were already customers for our motorclothes and accessories, so we already knew the people at Southside were top notch! Thanks again so much for everything, we will definitely be seeing everyone soon!"
|
|
By: Myles Virginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I'm from NJ and was visiting my friend Brenda Fields. She brought me by your Shop and we were immediately Welcomed and helped out! Huge selection of Clothing!! One of the Sales girls helped me with my search for a Black and Yellow Helmet to match my Bike. Just a Very Friendly atmosphere! Can't wait to come back to VA!! "
|
|
By: Lorna Florence, NJ
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"Your Motorclothes person (Tracy) was kind, considerate and very helpful in helping an old fart (me) find shirts for my grandchildren. While not my first HD experience Tracy made it a lot more fun simply by smiling and helping me figure out what it was I needed.
She is a credit to HRHD.
My history with HRHD goes all the way back to when my grandfather was a motor patrol officer (Newport News) and the dealership was down by 25th street. (told ya I was an old fart.
Respectfully, and God Bless
Don"
|
|
By: Don NAUVOO, AL
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
By: Anonymous Yorktown, VA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"I am so excited to own a Harley Davidson Bike! I will be taking my 1st driving class this month. Duck is the greatest! He never rushed me, answered all of my questions and found the perfect starter bike for me!
HD Southside is the greatest!"
|
|
By: Rita chesapeake, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"i had a problem with my 2006 streetbob that i just bought and chad and the guys stuck with it and finally found the problem and fixed it flawless. did i mention that it didnt cost me anything .it showed me that these guys stick behind thier products and service.thanks again chad "
|
|
By: rick newport news, VA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
|
|
|
|
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
N/A
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"I recently purchased a 2004 Fatboy from Southside HD. Much to my surprise it was a great experience from the time I walked in the door. I had been working with a very well known Portsmouth HD dealer and realized after working with Southside that I dodged a bullet there......I learned my lesson and Southside is the only place I will shop from now on. The entire staff is great!"
|
|
By: robbie portsmouth, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"This whole experience has been awesome. Owning a Harley has been a dream of mine for forty years. Southside made it a reality. From walking into the showroom and finding the exact bike I built on the website, to the VIP treatment after closing. I wanted to stay longer, but I was getting a little emotional. So much love and understanding from everyone, even other riders from the HOG meeting with kind words to say. I am very pleased to have chosen Southside Harley Davidson for my first Bike purchase. And should the need arise in the future my next bike will be from them as well.
Never in all my 50 years have I been treated with love and compassion from strangers, as was done here. I feel as though Ive come home. I can't say enough about Conrad,Becky,Tracy,Bri,Zeus and Carl( I think its Carl, by this time I was blown away by my experience and was running on auto pilot). But when I told him this was my first bike, he just said congratulations and took things slow and easy so i could soak it all up, very cool dude. These are the people Ive meet so far. many more I don't know their names. God Bless you ALL And thank you for giving me my dream of a lifetime."
|
|
By: W Alan virginia beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"HRHD IS THE BEST. MY EXPERIENCE STARTED OFF TALKING TO BOBBY WHO IS THE BEST SALES PERSON EVER GOT ME GOING WITH PARTS AND INTRODUCE ME TO SPENCER ANOTHER SUPERSTAR AT THAT STORE AND THEM MEETING VINCE WHO WAS GREAT THANK YOU VERY MUCH HRHD FOR EVERYTHING AND KEEP UP THE GOOD WORK."
|
|
By: EDWIN newport news, VA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"After breaking down on the long Memorial Day weekend, the folks at Hampton Roads HD worked to get me back up and running. The service department and the mechanics stayed late to make sure the job was done right long after closing and everyone gone. Thanks to Nate Turner, Johnny Crow, and Jr Tilliman (yes three wrenches) for putting my 1993 Ultra back together again."
|
|
By: Michael Maplewood, OK
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"Was the best dealer experience ever. Staff was very helpful and understanding. I got everything the way I wanted on the bike and there were no curve balls thrown in to change the deal. Special thanks to Michelle for her wonderful help."
|
|
By: James Portsmouth, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Was immdiatley greeted by Teresa...she was wonderful in welcoming us to the area and took careful time to explain the dealership family history and pride given to ALL their customers. Teresa was also very knowledgable with helping us with clothing and accessory options. I will always look for her each time I visit.
PS...She was always "Smiling""
|
|
By: Vince Fort Eustis, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"I've bought quite a few parts at Southside over the last 3 years, and have always been impressed with the excellent customer service that the counter persons give. A special thanks goes to Becky in the Customer Service Dept. who just recently handled the transfer of an extended warranty, and made it happen even though I was within days of the deadline. Thanks Becky...and the entire staff at Southside for being so helpful!
"
|
|
By: Ed Chesapeake, VA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
|
|
|
|
|
"The team at HRHD are outstanding in there work. Dealing with my issue and putting me on a bike that I would of only dreamed of owning. Debbie, Stewart and all the team are outstanding. Lita and her organized purchase made it fast and painless. Service Dept has kept my new bike up to par with scheduled service, using only high quality products and always get my bike back on time and as promised ( with a nice detailing) Keep up the good work gang."
|
|
By: Peter J Gloucester Point , VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I make sure that I visit any and all HD dealerships when I go on a trip. I can say that of all the dealerships I visit, Southside is like coming home. The atmosphere, service, selection, promotions and technical knowledge are the best I've ever experienced. Mary, you are to be congratulated on ALL your great locations and staff ! J.R."
|
|
By: Jerry Suffolk, VA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Duck, April, and Tracy were all very helpful in getting me on a bike that I liked and that fit my budget. I'll be happy to recommend Southside to ANYONE!"
|
|
By: Jim South Mills, NC
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"I had a relaxed experience purchasing my new Road King Classic. Billy Bishop gave me a good deal, and did not use pressure at all. It was the way purchasing a bike should be.
I look forward to dealing with HRHD for a long time to come. Paige was easy to work with in the delivery process, and Sandi in service was very good and knew what she was talking about. She explained everything about my bike in "pre-flight" and I left feeling comfortable and had a great first ride."
|
|
By: Mike Yorktown, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I walked in expecting to get the same kind of customer service I got at another dealership in the area Im not going to say the name but it is the same as a periodical but that was definately not the case. I spoke to Steve for a while about what I was looking for and what my price range was and he took the time to walk me through the diferent bikes in my range even after I told him I was not ready to buy he kept assisting me in my choice. He even walked my mother through different bikes and answered her hillarious questions like where do you keep the spare tire. I will deffinately be buying my first bike off of him and cant wait. by far the best service I have gotten. He even stood out in the rain and talked to me while my mom admired the bikes in the lot."
|
|
By: Sean Virginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"What can I say? Doug is the man, Becky is magic with numbers- the whole crew at Southside HD rocks! Thanks ya'll!"
|
|
By: James Norfolk, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"Hampton Roads Harley Davidson are the best..Dennis spent a lot of time with me making sure I fit the bike and I was satisfied...Lita in Finance make the paperwork so fast and easy..and Heather in accesories went out of her way to make sure the helmet fit just right !!!!! Cliff gave me the "Pre-Flight" ...These people are great and so friendly..no pressure...You have to visit Hampton Roads Harley Davidson !!!! "
|
|
By: Greg Hampton, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Good morning
Would like to say that the Service Department at Harley-Davidson of Hampton Roads are great. Called them up in regards to bringing in my bike which the time was close to closing time. They waited as if a teacher looking for that last student to arrive to class before the bell rings. The next morning they call to inform me that my bike was ready to go. And it is just that ready to go. The Service Technicians definitely performed a quality job. Would like to say thanks again to the Service Department.
Thanks goes out to the sales/finance department as well for suggesting the life time maintenance warranty. It is worth every penny. Plus, with a service team as mentioned above you feel this offer is a signature of approval that Harley-Davidson of Hampton Roads is a total shop which cares about their customers."
|
|
By: EM VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"After a VERY unpleasent experience at another Harley dealership, a friend suggested I see Bucky at Southside and Stewart at Hampton Roads. Glad I followed the advice. Went to see Stewart Monday, things could have not been better, the entire staff were friendly,and helpful making the purchase experience great. Bike was delivered to Southside for pick up. This is the only dealership family to deal with, and the one I will stick with."
|
|
By: Tom Virginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I purchased a 2009 Ultra Classic on March 20, 2010. Bucky was the salesman and he was super. He was kind, knowledgeable, and seemed to truly care about the service he was providing. I am definately recommending him to anyone who is looking for a motorcycle. "
|
|
By: Christopher Norfolk, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"All I can say is that Jason and Paige made my dream of haveing a Harley come true. Any and all questions I had, you guys were there with the answer and I can never thank you enough and I will be back for more. "
|
|
By: darrell newport news, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"Excellent customer service! You have what ever I need and if you don't have that item you can get it quickly."
|
|
By: Marc Newport News, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Biggest mistake I made when I purchased my bike was not getting it from Southside. Won't mention the other dealership but worst experience ever. Southside is the only place I will go for anything needed for my ride and that is to include any future bike purchase. Can't say enough about the staff and the commitment they have for the customer. Will be with Southside till the day I can't put a helmet on and get in the wind."
|
|
By: Carey Virginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I just bought a new 2010 Harley Street Bob. From the moment I walked into Southside Harley I was greeted and helped out. Doug was more then helpful in picking out my bike and finding all the accessories that I wanted. The clothing department was very helpful and informative when it came time to pick out a helmet and jacket. Southside really made this purchase very easy and stress free! I would recommend anyone who was interested in purchasing a Harley to go to Southside! Special thanks to Doug, Becky, Tracey, Zeus, Bri and everyone else who helped me with my purchase!! You guys were great!"
|
|
By: David Virginia Beach , VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I bought my first Harley in June of 09 new. Since then I've been back to shop close to every other week. (I'm paid twice a month). Every time I walk through the doors the staff that has met me takes the time to say hello and calls me by name. I've heard some negative things about Southside but I'm quick to defend them. They have been great at advice, ideals, and service. Joe from parts is the best and giving me a go or no go on what to buy for the bike. I love the birthday cards and holiday cards. Thanks for everything! "
|
|
By: Brian Virginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"My favorite Harley Dealer. I drive 18 miles out of my way to come to South Side because your customer service is the absolute best. Please keep it up & it will keep me coming back. It's nice to see that good customer service is not dead.
Thanks!
Dave"
|
|
By: Dave Chesapeake, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I just bought my first Harley and the South Side Harley Staff was very professional and friendly. Great Job, I'll definitely recommend them. "
|
|
By: David Virginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"The sales people are great and very friendly. Your mechanics are some of the best around Hampton Roads. I have been dealing with you for many a year and will continue to do so. Thanks so much for all your great work.
Mike"
|
|
By: Michael Newport News, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"The long Thanksgiving weekend found us mini-vacationing in the area and stopped by Southside H/D on 'black friday' afternoon for a look-see. In comparison to the massive mega bike dealerships we're accustomed to here in Florida, the store was rather small, BUT that was instantly forgotten with great selection and excellent service. Between Taylor's lasting bubbly enthusiasm, matched by her mildly-flirtatious, moderately tattooed pin-up girl persona, all gift-wrapped with an ultra-cool and alluring voice, Joe's expert advice on custom derby covers and quick release saddle bags, I was impressed.
A 13 to 14 hour drive from here to there seems more reasonable now than ever.
Many of these dealerships down here (not counting Peterson's H/D of Miami) could stand to send some of their chuckle-heads up there to see how a dealership is run.
Looking forward to getting back up there when it's WARM! In the wind,
Russ & Amy
"
|
|
By: Russ Port St. Lucie, FL
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"Everyone there is very courteous. There are three reasons I deal with Southside HD, Joe Long, Bucky Acklen and John Walters. They are a definite asset to your operation. There is not enough room here to cover all the accolades these three deserve. By the way tell Joe, Charles/RD says hello, and tell Bucky I still don’t understand the FAT guy sitting on my bike on the calendar he sent.
MERRY CHRISTMAS AND HAPPY NEW YEAR TO EVERYONE THERE.
RD WOMACK."
|
|
By: RANDY CHESAPEAKE, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Art, Michelle, Eva, Joe and the girls in clothing are what makes Southside the only dealer in Virginia I will visit. You are a great bunch. Thumbs up to you Steve, for putting such a great staff together. They are the reason I stay in trouble with the amount of time and money I spend there."
|
|
By: john virginia beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I am going to list my favorite people but that dosent mean I dislike anyone else. I have yet to meet anyone at SSHD or HRHD that will not jump to help me with a smile. Bucky, Joe, Ried, Brian, Art ang Gary. "
|
|
By: Dennis Virginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"nice people, friendly, always got great service, parts people know their stuff..."
|
|
By: Joel Newport News, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Excellent buying experience! Jason in Sales and Kevin in Parts/Accessories have been outstanding - helpful, very knowledgeable. I'm a return customer from 1998, much improved buying experience this time."
|
|
By: Scott Newport News, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"My purchase of a 2010 Heritage Softail Classic was a complete pleasure from the beginning all the way up to riding out the parking lot Dennis, Paige, Cathy, Cliff and Connie were all awesome to deal with, I do and have already recommended Hampton Roads Harley Davidson to my friends. "
|
|
By: James Newport News, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"I'm really late with the comment so I apologize. But let me just say that the folks at SSHD are hands down the best group of people I've ever had the pleasure of doing business with. Bucky, Taylor, Becky...everyone....very helpful and friendly people. I was never pressured by anyone. When I told a good buddy of mine I was serious and interested in getting a Harley...he recommended me to these guys....so after meeting everyone there and doing business with them...I can honestly say I HIGHLY recommend SSHD. I couldn't be happier :) I thank everyone for everything. Can't wait to drop by again. It's just a shame that the highest rating you can give on here is 5 stars...because I'd give a much higher rating if I could :) The experience I had buying my new (and first) Harley...and bike period...was the best experience in my life all thanks to the fine folks at SSHD. I know I keep repeating it...but I just can't say it enough :)"
|
|
By: John Virginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
By: Anonymous Newport News, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Colonial HD recomended your store to me when I moved here 2 years ago. Your store has been excelent to deal with for parts, accessories, and service. I've recomended your store to all my rider friends. Please keep up the good work!
Bill and Andi Bishop"
|
|
By: Bill Viginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Bucky, Becky, Tracy and Conrad were superb. No pressure from Bucky our salesman who provided guidance on the various bikes/options to my wife.
Becky and Tracy who's bubbly personality made it a joy to go in debt! haha
Conrad, who came over and explained a snafu on the delaerships part... and stood by their original quoted price. We would have bought the bike anyway Conrad, but THANKS for what you all did for us.
The Ladies in motorclothes were most helpful and courteous to my wife in outfitting her in her new wardrobe. I apologize for not remembering their names, but all three were most helpful.
My pre ride checklist with Cal was very to the point and informative. I look forward to dealing with Cal and the crew in service department.
Angie and I look forward to our next visit to South Side HD and socializing once again with a great group of people.
The experience is exactly what one would expect in making a large investment. great personalities, fun atmosphere and great people."
|
|
By: Jerry and Angie VIRGINIA BEACH, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"I have been riding longer than most folks have been walking. Until recently I have done all of my own repairs and maintenance.
I was looking for some parts and did not want to wait on the mail, I walked in to Southside Harley and had a look around after talking to a few of there friendly employees, I happened upon ZEUS. I thought what the hell kind of name is that. After talking to this cat for a few I had the parts I needed and still hand my eye balls in tact "The price was Fair".
As fate would have it I needed parts a few more times and every time no matter what the folks at Southside have been nothing but polite and courteous. I know I keep harping on that. There goal seems to be to build long term customers rather than quick and dirty sales. That is how it should be.
Thank you
Rudy Sandoval"
|
|
By: Rudy Virginia beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Southside Harley and Hampton Roads Harley are by far the BEST places to take your Harley-Davidson or Buell for ANYTHING at all. Techs are awesome and the staff are very friendly and helpful. I have a Buell and have had NOTHING but WONDERFUL results in service and upgrades through Southside. Keep on rockin' Mary and staff!!!!"
|
|
By: C Norfolk, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"The guys at Southside are great. They will put you on a custom bike to fit your riding style and most important your ability. The place has tons of accessories too so be prepared to spend some money. They have been in business for years and will stand behind their products!"
|
|
By: E Virginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"This is my third HD purchase. This dealership is the most professional, courteous and knowledgeable dealership I have ever visited worldwide. I would recommend this dealership to anyone who appreciates excellent customer service in every department."
|
|
By: W Poquoson, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"To the gentlemen of HRHD’s service department, thank you first for working on my husband’s Electra Glide. But most of all, thank you for the respect and courtesy you showed to me, his wife. You don’t always come by that in a repair shop. You all showed me and my children much patience while he was away and you went out of your way to accommodate us. Thank you again."
|
|
By: J Virginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Recently I had the opportunity to visit your dealership on Witchduck Rd. It was a pleasant experience. The employees were very courteous and helpful. I also had the opportunity to take advantage of your service department and there again your employees went beyond my expectations to help me in rectifying a problem I had with my motorcycle. Therefore I am looking forward to having a long relationship with your dealership!"
|
|
By: D Hertford, NC
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Please express my appreciation to Jason, Rickey and Robert for their teamwork and innovation in dealing with a customization problem I recently experienced with my 07 Dyna. These gentlemen applied their experience and knowledge of available HD parts to design a working solution at a reasonable price. They made every effort to ensure that all parts were installed and adjusted to meet and exceed expectations. They responded with confidence and professionalism to every concern and deserve to be commended for their attitude. I believe that all HRHD staff members share this same work ethic and look forward to future dealings with HRHD."
|
|
By: G Newport News, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I wanted to take the opportunity to thank you for the professionalism of your business over the past several years. I have been a loyal customer of Hampton Roads Harley-Davidson for the past seven years. I still remember the first conversation I had with Dale Fenner when I was shopping for my first Ultra Classic. I then came into your location to meet with him and take a closer look at your operation. I was treated as more than a customer from that day to the present. I was made to feel as if I am truly a part of the family and I have continued my relationship with your operation ever since. I personally have purchased three motorcycles from HRHD and have referred numerous friends who have also made purchases. Your personnel realize the importance and value of a customer. That is why I do not hesitate to refer people to your business. That is also why you maintain repeat customers like me."
|
|
By: J Chester, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"First, I am a new rider and owner. After finally reaching the point in my life where I decided to do what I have wanted to do for many years I bought myself a motorcycle. And yes, I wanted a Harley! Of greatest importance to me was the held and council of Billy. He informed me about motorcycles in general and about Harley-Davidson. He recommended the motorcycle training course which was invaluable to me as I had no experience. Your sales staff for motorclothes and accessories is excellent. They are all knowledgeable and ready to help without being pushy. They have made shopping there a very pleasant experience. In closing, I want to reiterate that you have a class operation and I am pleased to be a customer."
|
|
By: B Poquoson, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Just wanted to write a short note to you about the great experience we recently had at your store in Yorktown, VA. Stewart took great care of us and we really appreciate it. I would also like to mention your clothing sales people. They are great! My wife and I both bought new riding boots recently and plan to do most of our Harley accessory shopping with HRHD from now on. You have great people working in a great store! Keep up the good work!"
|
|
By: C Suffolk, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I recently bought a used 1200XL from you guys through Stewart and I would like to say it has been an experience. Everyone has been great! The service, everyone’s attitude and the assistance ALL have offered has been terrific. I have ridden numerous motorcycles over the years, Italian, Japanese and British bikes as well. I have never ridden a machine as well made as this bike. The balance, the ride and of course the brute power is just incredible. I now see why it is truly a machine others want to emulate! I just wanted to relay to you folks what a pleasant experience purchasing and riding this Harley has been. Thanks very much."
|
|
By: R Norfolk, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I recently received a customer satisfaction card from your dealership pertaining to my purchase of a 2003 Wide Glide. White I have filled out and returned the card I felt compelled to take a moment and highlight a couple of my very pleasant experiences dealing with Hampton Roads Harley-Davidson. First of all let me explain that I own and operate numerous retail businesses and I think I am extremely qualified to judge levels of customer service. When I first visited HRHD, I was introduced to Billy who showed me several models and accurately answered any and all questions I had. I have never felt more comfortable with a salesperson than I did dealing with Billy. Every member of your staff continues to provide a level of customer service that was second to none. Please take a moment and give your folks a little pat on the back and share with them the comments of an extremely satisfied customer!"
|
|
By: P Hampton, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I bought my bike from a friend..not new from your store. Becky was a god send....she helped me get a payment that was in my budget...all my insurance needs...lifetime service...and lojack. I could not be happier with the service I have recieved since. Your people are very helpful and proffesional...friendly... courteous. I will go out of my way to come to your store...even if other stores are closer to me. Thanks for making my dream of Harley ownership come true. You will be highly reccommended to all my friends"
|
|
By: David Chesapeake, VA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Thanks to the staff on a long awaited purchase of my first Harley. Bucky, Conrad, Becky you all were super! Professionalism is described by you and you are what being a satisfied customer is all about. Thanks a lot! Let's roll!"
|
|
By: Michael Virginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I caught the Harley bug from a good friend. I went to another local dealership first to look around and didn't get a feeling of belonging. I decided to take a ride to HRHD and found my new home. The sales department, specifically Stewart, went out of their way to find the bike I wanted without pressuring me into something I wouldn't be happy with. This is why I came back 2 months later and bought a second bike from Stewart. He knew I wanted a bike and he knew I would get it when I was ready... little did I know it would be less than 2 weeks from walking into Hampton Roads Harley. I feel like I'm part of a family and I enjoy riding to the dealership just to look around and say hello. I have recommended to everyone in my Fire Department to go to HRHD or Southside because Mary and her family will take care of my fire department family. Absolutely Satisfied!"
|
|
By: Brian Hampton, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"My wife and I stopped in to Southside on a lark just to see what the had in stock, as I had been shopping online for some time. What first caught our attention was a used black and white Deluxe. We did some more browsing and found a very clean 2005 Road King Classic with very low miles. Jarad, our salesman, was very patient and helpful during the entire process. I felt he and the entire team had custom service as their highest priority. The girls in finance worked hard over a 2 day period to find us the best possible deal to finance the bike, parts, warranty and motorclothes and reviewed all of the available options to us in detail. The parts desk quickly found the right seat for the bike and the Vance and Hines slip on that creates the deep and low trademark Harley sound. The girls in motorclothes had what we needed, and I was surprised the prices were lower than I expected - not cheap, but not overly inflated, and then discounts were applied which made it even better! The service team had the parts on faster than what I expected and took the time to go over the bike in detail at delivery. The entire experience was very different than buying a car from a dealership. Much more personable. Very much a team effort centered around the sale of the bike. We'll see you the Road!
"
|
|
By: Paul Virginia Beach , VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"My salesperson was great. Jared took care of me well. Becky is full of energy, very upbeat about everything. Cal gave me a great introduction to my new 2009 Heritage Softail Classic. Thanks to all!!"
|
|
By: Dale Virginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I have be going to Bayside Harley in the past but you guys have stolen my business. I live in Smthfield, Va. and the ride is hectic but worth the traffic hassel"
|
|
By: Donald Smithfield, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I had a warranty issue fixed and was very well executed. Thank you!
"
|
|
By: Wayne Virginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
By: Charles Virginia Beach, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Jason and Lita are awesome! I am a Proud owner of a recently purchased '07 Wide Glide and I LOVE IT! Jason and Lita took great care of me to ensure that I was totally satisfied with my purchase. My pre-flight guy (sorry cant remember your name) ensured that I knew what I was doing prior to me leaving. Everybody ensured I was taken care of and knew when the next ride was so I could meet up and join with new friends, which I have and I am having a ball. Thanks Everyone for making my purchase a success! See you on the road!"
|
|
By: Joseph Newport News, VA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
|
|
