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Hampton Roads Harley-Davidson
6450 George Washington Mem Hwy
Yorktown, VA 23692
Phone# 757-872-7223
Fax#: 757-872-7178
Southside Harley-Davidson
385 N. Witchduck Road
Virginia Beach, VA 23462
Phone# 757-499-8964
Fax#: 757-499-6819
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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Take Our Survey page.
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"I recently purchased a 2004 Fatboy from Southside HD. Much to my surprise it was a great experience from the time I walked in the door. I had been working with a very well known Portsmouth HD dealer and realized after working with Southside that I dodged a bullet there......I learned my lesson and Southside is the only place I will shop from now on. The entire staff is great!"
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| By: robbie portsmouth,VA |
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"This whole experience has been awesome. Owning a Harley has been a dream of mine for forty years. Southside made it a reality. From walking into the showroom and finding the exact bike I built on the website, to the VIP treatment after closing. I wanted to stay longer, but I was getting a little emotional. So much love and understanding from everyone, even other riders from the HOG meeting with kind words to say. I am very pleased to have chosen Southside Harley Davidson for my first Bike purchase. And should the need arise in the future my next bike will be from them as well.
Never in all my 50 years have I been treated with love and compassion from strangers, as was done here. I feel as though Ive come home. I can't say enough about Conrad,Becky,Tracy,Bri,Zeus and Carl( I think its Carl, by this time I was blown away by my experience and was running on auto pilot). But when I told him this was my first bike, he just said congratulations and took things slow and easy so i could soak it all up, very cool dude. These are the people Ive meet so far. many more I don't know their names. God Bless you ALL And thank you for giving me my dream of a lifetime."
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| By: W Alan virginia beach,VA |
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"HRHD IS THE BEST. MY EXPERIENCE STARTED OFF TALKING TO BOBBY WHO IS THE BEST SALES PERSON EVER GOT ME GOING WITH PARTS AND INTRODUCE ME TO SPENCER ANOTHER SUPERSTAR AT THAT STORE AND THEM MEETING VINCE WHO WAS GREAT THANK YOU VERY MUCH HRHD FOR EVERYTHING AND KEEP UP THE GOOD WORK."
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| By: EDWIN newport news,VA |
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"After breaking down on the long Memorial Day weekend, the folks at Hampton Roads HD worked to get me back up and running. The service department and the mechanics stayed late to make sure the job was done right long after closing and everyone gone. Thanks to Nate Turner, Johnny Crow, and Jr Tilliman (yes three wrenches) for putting my 1993 Ultra back together again."
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| By: Michael Maplewood,OK |
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"Was the best dealer experience ever. Staff was very helpful and understanding. I got everything the way I wanted on the bike and there were no curve balls thrown in to change the deal. Special thanks to Michelle for her wonderful help."
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| By: James Portsmouth,VA |
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"Was immdiatley greeted by Teresa...she was wonderful in welcoming us to the area and took careful time to explain the dealership family history and pride given to ALL their customers. Teresa was also very knowledgable with helping us with clothing and accessory options. I will always look for her each time I visit.
PS...She was always "Smiling""
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| By: Vince Fort Eustis,VA |
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"I've bought quite a few parts at Southside over the last 3 years, and have always been impressed with the excellent customer service that the counter persons give. A special thanks goes to Becky in the Customer Service Dept. who just recently handled the transfer of an extended warranty, and made it happen even though I was within days of the deadline. Thanks Becky...and the entire staff at Southside for being so helpful!
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| By: Ed Chesapeake,VA |
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"The team at HRHD are outstanding in there work. Dealing with my issue and putting me on a bike that I would of only dreamed of owning. Debbie, Stewart and all the team are outstanding. Lita and her organized purchase made it fast and painless. Service Dept has kept my new bike up to par with scheduled service, using only high quality products and always get my bike back on time and as promised ( with a nice detailing) Keep up the good work gang."
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| By: Peter J Gloucester Point ,VA |
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"I make sure that I visit any and all HD dealerships when I go on a trip. I can say that of all the dealerships I visit, Southside is like coming home. The atmosphere, service, selection, promotions and technical knowledge are the best I've ever experienced. Mary, you are to be congratulated on ALL your great locations and staff ! J.R."
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| By: Jerry Suffolk,VA |
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"Duck, April, and Tracy were all very helpful in getting me on a bike that I liked and that fit my budget. I'll be happy to recommend Southside to ANYONE!"
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| By: Jim South Mills,NC |
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"I had a relaxed experience purchasing my new Road King Classic. Billy Bishop gave me a good deal, and did not use pressure at all. It was the way purchasing a bike should be.
I look forward to dealing with HRHD for a long time to come. Paige was easy to work with in the delivery process, and Sandi in service was very good and knew what she was talking about. She explained everything about my bike in "pre-flight" and I left feeling comfortable and had a great first ride."
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| By: Mike Yorktown,VA |
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"I walked in expecting to get the same kind of customer service I got at another dealership in the area Im not going to say the name but it is the same as a periodical but that was definately not the case. I spoke to Steve for a while about what I was looking for and what my price range was and he took the time to walk me through the diferent bikes in my range even after I told him I was not ready to buy he kept assisting me in my choice. He even walked my mother through different bikes and answered her hillarious questions like where do you keep the spare tire. I will deffinately be buying my first bike off of him and cant wait. by far the best service I have gotten. He even stood out in the rain and talked to me while my mom admired the bikes in the lot."
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| By: Sean Virginia Beach,VA |
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"What can I say? Doug is the man, Becky is magic with numbers- the whole crew at Southside HD rocks! Thanks ya'll!"
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| By: James Norfolk,VA |
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"Hampton Roads Harley Davidson are the best..Dennis spent a lot of time with me making sure I fit the bike and I was satisfied...Lita in Finance make the paperwork so fast and easy..and Heather in accesories went out of her way to make sure the helmet fit just right !!!!! Cliff gave me the "Pre-Flight" ...These people are great and so friendly..no pressure...You have to visit Hampton Roads Harley Davidson !!!! "
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| By: Greg Hampton,VA |
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"Good morning
Would like to say that the Service Department at Harley-Davidson of Hampton Roads are great. Called them up in regards to bringing in my bike which the time was close to closing time. They waited as if a teacher looking for that last student to arrive to class before the bell rings. The next morning they call to inform me that my bike was ready to go. And it is just that ready to go. The Service Technicians definitely performed a quality job. Would like to say thanks again to the Service Department.
Thanks goes out to the sales/finance department as well for suggesting the life time maintenance warranty. It is worth every penny. Plus, with a service team as mentioned above you feel this offer is a signature of approval that Harley-Davidson of Hampton Roads is a total shop which cares about their customers."
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| By: EM ,VA |
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"After a VERY unpleasent experience at another Harley dealership, a friend suggested I see Bucky at Southside and Stewart at Hampton Roads. Glad I followed the advice. Went to see Stewart Monday, things could have not been better, the entire staff were friendly,and helpful making the purchase experience great. Bike was delivered to Southside for pick up. This is the only dealership family to deal with, and the one I will stick with."
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| By: Tom Virginia Beach,VA |
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"I purchased a 2009 Ultra Classic on March 20, 2010. Bucky was the salesman and he was super. He was kind, knowledgeable, and seemed to truly care about the service he was providing. I am definately recommending him to anyone who is looking for a motorcycle. "
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| By: Christopher Norfolk,VA |
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"All I can say is that Jason and Paige made my dream of haveing a Harley come true. Any and all questions I had, you guys were there with the answer and I can never thank you enough and I will be back for more. "
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| By: darrell newport news,VA |
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"Excellent customer service! You have what ever I need and if you don't have that item you can get it quickly."
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| By: Marc Newport News,VA |
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"Biggest mistake I made when I purchased my bike was not getting it from Southside. Won't mention the other dealership but worst experience ever. Southside is the only place I will go for anything needed for my ride and that is to include any future bike purchase. Can't say enough about the staff and the commitment they have for the customer. Will be with Southside till the day I can't put a helmet on and get in the wind."
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| By: Carey Virginia Beach,VA |
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"I just bought a new 2010 Harley Street Bob. From the moment I walked into Southside Harley I was greeted and helped out. Doug was more then helpful in picking out my bike and finding all the accessories that I wanted. The clothing department was very helpful and informative when it came time to pick out a helmet and jacket. Southside really made this purchase very easy and stress free! I would recommend anyone who was interested in purchasing a Harley to go to Southside! Special thanks to Doug, Becky, Tracey, Zeus, Bri and everyone else who helped me with my purchase!! You guys were great!"
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| By: David Virginia Beach ,VA |
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"I bought my first Harley in June of 09 new. Since then I've been back to shop close to every other week. (I'm paid twice a month). Every time I walk through the doors the staff that has met me takes the time to say hello and calls me by name. I've heard some negative things about Southside but I'm quick to defend them. They have been great at advice, ideals, and service. Joe from parts is the best and giving me a go or no go on what to buy for the bike. I love the birthday cards and holiday cards. Thanks for everything! "
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| By: Brian Virginia Beach,VA |
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"My favorite Harley Dealer. I drive 18 miles out of my way to come to South Side because your customer service is the absolute best. Please keep it up & it will keep me coming back. It's nice to see that good customer service is not dead.
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Dave"
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| By: Dave Chesapeake,VA |
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"I just bought my first Harley and the South Side Harley Staff was very professional and friendly. Great Job, I'll definitely recommend them. "
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| By: David Virginia Beach,VA |
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"The sales people are great and very friendly. Your mechanics are some of the best around Hampton Roads. I have been dealing with you for many a year and will continue to do so. Thanks so much for all your great work.
Mike"
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| By: Michael Newport News,VA |
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"The long Thanksgiving weekend found us mini-vacationing in the area and stopped by Southside H/D on 'black friday' afternoon for a look-see. In comparison to the massive mega bike dealerships we're accustomed to here in Florida, the store was rather small, BUT that was instantly forgotten with great selection and excellent service. Between Taylor's lasting bubbly enthusiasm, matched by her mildly-flirtatious, moderately tattooed pin-up girl persona, all gift-wrapped with an ultra-cool and alluring voice, Joe's expert advice on custom derby covers and quick release saddle bags, I was impressed.
A 13 to 14 hour drive from here to there seems more reasonable now than ever.
Many of these dealerships down here (not counting Peterson's H/D of Miami) could stand to send some of their chuckle-heads up there to see how a dealership is run.
Looking forward to getting back up there when it's WARM! In the wind,
Russ & Amy
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| By: Russ Port St. Lucie,FL |
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"Everyone there is very courteous. There are three reasons I deal with Southside HD, Joe Long, Bucky Acklen and John Walters. They are a definite asset to your operation. There is not enough room here to cover all the accolades these three deserve. By the way tell Joe, Charles/RD says hello, and tell Bucky I still don’t understand the FAT guy sitting on my bike on the calendar he sent.
MERRY CHRISTMAS AND HAPPY NEW YEAR TO EVERYONE THERE.
RD WOMACK."
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| By: RANDY CHESAPEAKE,VA |
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"Art, Michelle, Eva, Joe and the girls in clothing are what makes Southside the only dealer in Virginia I will visit. You are a great bunch. Thumbs up to you Steve, for putting such a great staff together. They are the reason I stay in trouble with the amount of time and money I spend there."
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| By: john virginia beach,VA |
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"I am going to list my favorite people but that dosent mean I dislike anyone else. I have yet to meet anyone at SSHD or HRHD that will not jump to help me with a smile. Bucky, Joe, Ried, Brian, Art ang Gary. "
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| By: Dennis Virginia Beach,VA |
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"nice people, friendly, always got great service, parts people know their stuff..."
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| By: Joel Newport News,VA |
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"Excellent buying experience! Jason in Sales and Kevin in Parts/Accessories have been outstanding - helpful, very knowledgeable. I'm a return customer from 1998, much improved buying experience this time."
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| By: Scott Newport News,VA |
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"My purchase of a 2010 Heritage Softail Classic was a complete pleasure from the beginning all the way up to riding out the parking lot Dennis, Paige, Cathy, Cliff and Connie were all awesome to deal with, I do and have already recommended Hampton Roads Harley Davidson to my friends. "
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| By: James Newport News,VA |
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"I'm really late with the comment so I apologize. But let me just say that the folks at SSHD are hands down the best group of people I've ever had the pleasure of doing business with. Bucky, Taylor, Becky...everyone....very helpful and friendly people. I was never pressured by anyone. When I told a good buddy of mine I was serious and interested in getting a Harley...he recommended me to these guys....so after meeting everyone there and doing business with them...I can honestly say I HIGHLY recommend SSHD. I couldn't be happier :) I thank everyone for everything. Can't wait to drop by again. It's just a shame that the highest rating you can give on here is 5 stars...because I'd give a much higher rating if I could :) The experience I had buying my new (and first) Harley...and bike period...was the best experience in my life all thanks to the fine folks at SSHD. I know I keep repeating it...but I just can't say it enough :)"
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| By: John Virginia Beach,VA |
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| By: Anonymous Newport News,VA |
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"Colonial HD recomended your store to me when I moved here 2 years ago. Your store has been excelent to deal with for parts, accessories, and service. I've recomended your store to all my rider friends. Please keep up the good work!
Bill and Andi Bishop"
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| By: Bill Viginia Beach,VA |
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"Bucky, Becky, Tracy and Conrad were superb. No pressure from Bucky our salesman who provided guidance on the various bikes/options to my wife.
Becky and Tracy who's bubbly personality made it a joy to go in debt! haha
Conrad, who came over and explained a snafu on the delaerships part... and stood by their original quoted price. We would have bought the bike anyway Conrad, but THANKS for what you all did for us.
The Ladies in motorclothes were most helpful and courteous to my wife in outfitting her in her new wardrobe. I apologize for not remembering their names, but all three were most helpful.
My pre ride checklist with Cal was very to the point and informative. I look forward to dealing with Cal and the crew in service department.
Angie and I look forward to our next visit to South Side HD and socializing once again with a great group of people.
The experience is exactly what one would expect in making a large investment. great personalities, fun atmosphere and great people."
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| By: Jerry and Angie VIRGINIA BEACH,VA |
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"I have been riding longer than most folks have been walking. Until recently I have done all of my own repairs and maintenance.
I was looking for some parts and did not want to wait on the mail, I walked in to Southside Harley and had a look around after talking to a few of there friendly employees, I happened upon ZEUS. I thought what the hell kind of name is that. After talking to this cat for a few I had the parts I needed and still hand my eye balls in tact "The price was Fair".
As fate would have it I needed parts a few more times and every time no matter what the folks at Southside have been nothing but polite and courteous. I know I keep harping on that. There goal seems to be to build long term customers rather than quick and dirty sales. That is how it should be.
Thank you
Rudy Sandoval"
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| By: Rudy Virginia beach,VA |
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"Southside Harley and Hampton Roads Harley are by far the BEST places to take your Harley-Davidson or Buell for ANYTHING at all. Techs are awesome and the staff are very friendly and helpful. I have a Buell and have had NOTHING but WONDERFUL results in service and upgrades through Southside. Keep on rockin' Mary and staff!!!!"
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| By: C Norfolk,VA |
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"The guys at Southside are great. They will put you on a custom bike to fit your riding style and most important your ability. The place has tons of accessories too so be prepared to spend some money. They have been in business for years and will stand behind their products!"
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| By: E Virginia Beach,VA |
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"This is my third HD purchase. This dealership is the most professional, courteous and knowledgeable dealership I have ever visited worldwide. I would recommend this dealership to anyone who appreciates excellent customer service in every department."
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| By: W Poquoson,VA |
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"To the gentlemen of HRHD’s service department, thank you first for working on my husband’s Electra Glide. But most of all, thank you for the respect and courtesy you showed to me, his wife. You don’t always come by that in a repair shop. You all showed me and my children much patience while he was away and you went out of your way to accommodate us. Thank you again."
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| By: J Virginia Beach,VA |
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"Recently I had the opportunity to visit your dealership on Witchduck Rd. It was a pleasant experience. The employees were very courteous and helpful. I also had the opportunity to take advantage of your service department and there again your employees went beyond my expectations to help me in rectifying a problem I had with my motorcycle. Therefore I am looking forward to having a long relationship with your dealership!"
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| By: D Hertford,NC |
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"Please express my appreciation to Jason, Rickey and Robert for their teamwork and innovation in dealing with a customization problem I recently experienced with my 07 Dyna. These gentlemen applied their experience and knowledge of available HD parts to design a working solution at a reasonable price. They made every effort to ensure that all parts were installed and adjusted to meet and exceed expectations. They responded with confidence and professionalism to every concern and deserve to be commended for their attitude. I believe that all HRHD staff members share this same work ethic and look forward to future dealings with HRHD."
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| By: G Newport News,VA |
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"I wanted to take the opportunity to thank you for the professionalism of your business over the past several years. I have been a loyal customer of Hampton Roads Harley-Davidson for the past seven years. I still remember the first conversation I had with Dale Fenner when I was shopping for my first Ultra Classic. I then came into your location to meet with him and take a closer look at your operation. I was treated as more than a customer from that day to the present. I was made to feel as if I am truly a part of the family and I have continued my relationship with your operation ever since. I personally have purchased three motorcycles from HRHD and have referred numerous friends who have also made purchases. Your personnel realize the importance and value of a customer. That is why I do not hesitate to refer people to your business. That is also why you maintain repeat customers like me."
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| By: J Chester,VA |
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"First, I am a new rider and owner. After finally reaching the point in my life where I decided to do what I have wanted to do for many years I bought myself a motorcycle. And yes, I wanted a Harley! Of greatest importance to me was the held and council of Billy. He informed me about motorcycles in general and about Harley-Davidson. He recommended the motorcycle training course which was invaluable to me as I had no experience. Your sales staff for motorclothes and accessories is excellent. They are all knowledgeable and ready to help without being pushy. They have made shopping there a very pleasant experience. In closing, I want to reiterate that you have a class operation and I am pleased to be a customer."
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| By: B Poquoson,VA |
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"Just wanted to write a short note to you about the great experience we recently had at your store in Yorktown, VA. Stewart took great care of us and we really appreciate it. I would also like to mention your clothing sales people. They are great! My wife and I both bought new riding boots recently and plan to do most of our Harley accessory shopping with HRHD from now on. You have great people working in a great store! Keep up the good work!"
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| By: C Suffolk,VA |
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"I recently bought a used 1200XL from you guys through Stewart and I would like to say it has been an experience. Everyone has been great! The service, everyone’s attitude and the assistance ALL have offered has been terrific. I have ridden numerous motorcycles over the years, Italian, Japanese and British bikes as well. I have never ridden a machine as well made as this bike. The balance, the ride and of course the brute power is just incredible. I now see why it is truly a machine others want to emulate! I just wanted to relay to you folks what a pleasant experience purchasing and riding this Harley has been. Thanks very much."
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| By: R Norfolk,VA |
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"I recently received a customer satisfaction card from your dealership pertaining to my purchase of a 2003 Wide Glide. White I have filled out and returned the card I felt compelled to take a moment and highlight a couple of my very pleasant experiences dealing with Hampton Roads Harley-Davidson. First of all let me explain that I own and operate numerous retail businesses and I think I am extremely qualified to judge levels of customer service. When I first visited HRHD, I was introduced to Billy who showed me several models and accurately answered any and all questions I had. I have never felt more comfortable with a salesperson than I did dealing with Billy. Every member of your staff continues to provide a level of customer service that was second to none. Please take a moment and give your folks a little pat on the back and share with them the comments of an extremely satisfied customer!"
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| By: P Hampton,VA |
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"I bought my bike from a friend..not new from your store. Becky was a god send....she helped me get a payment that was in my budget...all my insurance needs...lifetime service...and lojack. I could not be happier with the service I have recieved since. Your people are very helpful and proffesional...friendly... courteous. I will go out of my way to come to your store...even if other stores are closer to me. Thanks for making my dream of Harley ownership come true. You will be highly reccommended to all my friends"
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| By: David Chesapeake,VA |
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"Thanks to the staff on a long awaited purchase of my first Harley. Bucky, Conrad, Becky you all were super! Professionalism is described by you and you are what being a satisfied customer is all about. Thanks a lot! Let's roll!"
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| By: Michael Virginia Beach,VA |
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"I caught the Harley bug from a good friend. I went to another local dealership first to look around and didn't get a feeling of belonging. I decided to take a ride to HRHD and found my new home. The sales department, specifically Stewart, went out of their way to find the bike I wanted without pressuring me into something I wouldn't be happy with. This is why I came back 2 months later and bought a second bike from Stewart. He knew I wanted a bike and he knew I would get it when I was ready... little did I know it would be less than 2 weeks from walking into Hampton Roads Harley. I feel like I'm part of a family and I enjoy riding to the dealership just to look around and say hello. I have recommended to everyone in my Fire Department to go to HRHD or Southside because Mary and her family will take care of my fire department family. Absolutely Satisfied!"
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| By: Brian Hampton,VA |
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"My wife and I stopped in to Southside on a lark just to see what the had in stock, as I had been shopping online for some time. What first caught our attention was a used black and white Deluxe. We did some more browsing and found a very clean 2005 Road King Classic with very low miles. Jarad, our salesman, was very patient and helpful during the entire process. I felt he and the entire team had custom service as their highest priority. The girls in finance worked hard over a 2 day period to find us the best possible deal to finance the bike, parts, warranty and motorclothes and reviewed all of the available options to us in detail. The parts desk quickly found the right seat for the bike and the Vance and Hines slip on that creates the deep and low trademark Harley sound. The girls in motorclothes had what we needed, and I was surprised the prices were lower than I expected - not cheap, but not overly inflated, and then discounts were applied which made it even better! The service team had the parts on faster than what I expected and took the time to go over the bike in detail at delivery. The entire experience was very different than buying a car from a dealership. Much more personable. Very much a team effort centered around the sale of the bike. We'll see you the Road!
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| By: Paul Virginia Beach ,VA |
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"My salesperson was great. Jared took care of me well. Becky is full of energy, very upbeat about everything. Cal gave me a great introduction to my new 2009 Heritage Softail Classic. Thanks to all!!"
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| By: Dale Virginia Beach,VA |
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"I have be going to Bayside Harley in the past but you guys have stolen my business. I live in Smthfield, Va. and the ride is hectic but worth the traffic hassel"
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| By: Donald Smithfield,VA |
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"I had a warranty issue fixed and was very well executed. Thank you!
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| By: Wayne Virginia Beach,VA |
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| By: Charles Virginia Beach,VA |
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"Jason and Lita are awesome! I am a Proud owner of a recently purchased '07 Wide Glide and I LOVE IT! Jason and Lita took great care of me to ensure that I was totally satisfied with my purchase. My pre-flight guy (sorry cant remember your name) ensured that I knew what I was doing prior to me leaving. Everybody ensured I was taken care of and knew when the next ride was so I could meet up and join with new friends, which I have and I am having a ball. Thanks Everyone for making my purchase a success! See you on the road!"
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| By: Joseph Newport News,VA |
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Revolutionary Harley-Davidson
1915 Pocahontas Trail Unit F-5
Williamsburg, VA 23185
Phone# 757-565-5122
Fax#: 757-565-4148
Harley Haven
1908 Atlantic Avenue
Virginia Beach, VA 23451
Phone# 757-425-2458
Fax#: 757-425-2496
Virginia Beach Harley
237 Laskin Road
Virginia Beach, VA 23451
Phone# 757-417-7191
Fax#: 757-417-7193
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